Synthetic demo data · Read-only · Run the full agent with approvals locally: npx closeloop-mcp
← Exception queue

Fee / GST mismatch

Gateway fee/GST deducted incorrectly (open), ₹1,080.91. Rule stage1.fee_and_gst_on_fee; 3 record(s).
₹1,080.91Amount at riskopen19 Oct 2026payment pay_MuqAezf1KmpSsD

Explanation

Generated from the read-only evidence below. It never changes a match or a record.

Deterministic template · LLM not used

GST was computed on the payment amount instead of on the gateway fee

Expected fee ₹106.96 + GST ₹19.25; the settlement deducted fee ₹106.96 + GST ₹1,100.16.

Recommended action

Raise the over-deduction with the gateway and book a receivable for the excess.

Requires human reviewConfidence 90%· Cites 3 evidence ids, all verified to be in the bundle

Draft correcting entry

Excess gateway fee/GST deducted for pay_MuqAezf1KmpSsD, recoverable from Gateway

Pending approval · never auto-posted
AccountDebitCredit
Receivable from Gateway₹1,080.91
GST Input Credit₹1,080.91
Total₹1,080.91₹1,080.91

Amounts come from the deterministic engine and always balance. Drafts are stored as pending_approval and are never posted to the ledger.

Evidence records

Read-only source records involved in this exception.

Paymentpay_MuqAezf1KmpSsD
order id
order_pvLoHp3cAkqOhh
amount
₹6,112.00
method
upi
status
captured
captured at
2026-10-18T18:34:19+05:30
Settlement itemsitm_0003467
settlement id
setl_FeOSCaqUI08dLE
entity type
payment
entity id
pay_MuqAezf1KmpSsD
gross
₹6,112.00
fee
₹106.96
gst
₹1,100.16
net
₹4,904.88
Settlementsetl_FeOSCaqUI08dLE
utr
AXISN26292318257
amount
₹54,030.22
settled at
2026-10-19
created at
2026-10-19T09:07:00+05:30
item count
17
fee total
₹984.78
gst total
₹1,258.18

Rule trace

The deterministic rule that fired and what it saw.

{
  "rule": "stage1.fee_and_gst_on_fee",
  "fee_bps": 175,
  "gst_bps": 1800,
  "expected": {
    "fee_paise": 10696,
    "fee_inr": "₹106.96",
    "gst_paise": 1925,
    "gst_inr": "₹19.25"
  },
  "actual": {
    "fee_paise": 10696,
    "fee_inr": "₹106.96",
    "gst_paise": 110016,
    "gst_inr": "₹1,100.16",
    "net_paise": 490488,
    "net_inr": "₹4,904.88"
  },
  "gst_matches_wrong_base": true,
  "arithmetic_ok": true
}

Audit history

Append-only. Actor: system, llm or human.

  1. systeminvestigation

    source=deterministic_fallback · fallback_reason=no_provider · review_policy_applied=false

  2. systemjournal draft

    exception_id=cacbe809-86d6-44fa-9731-ed419ed0b753 · source=deterministic_fallback · fallback_reason=no_provider · total_paise=108091