Refund mismatch

Refund deducted at the wrong amount (open), ₹181.69. Rule stage1.refund_deduction_equals_refund; 4 record(s).

₹181.69Amount at riskopen8 Oct 2026refund rfnd_4GIjDFtYPrkzwu

Explanation

Generated from the read-only evidence below. It never changes a match or a record.

Deterministic template · LLM not used

The settlement deducted a different amount than the refund issued

Refund of ₹1,525.66 was deducted as ₹1,707.35.

Recommended action

Reconcile the refund with the gateway's refund report and book the difference.

Requires human reviewConfidence 60%· Cites 4 evidence ids, all verified to be in the bundle

Draft correcting entry

Refund over-deducted for rfnd_4GIjDFtYPrkzwu, recoverable

Pending approval · never auto-posted

Account	Debit	Credit
Receivable from Gateway	₹181.69
Gateway Settlement Clearing		₹181.69
Total	₹181.69	₹181.69

Amounts come from the deterministic engine and always balance. Drafts are stored as pending_approval and are never posted to the ledger.

Evidence records

Read-only source records involved in this exception.

Refundrfnd_4GIjDFtYPrkzwu

payment id: pay_i0xcQecF6m9Eb4
amount: ₹1,525.66
created at: 2026-10-07T14:30:50+05:30

Paymentpay_i0xcQecF6m9Eb4

order id: order_QijO3o6mA73G2g
amount: ₹2,009.00
method: upi
status: captured
captured at: 2026-10-06T20:31:56+05:30

Settlement itemsitm_0002185

settlement id: setl_lwiK15tJ8PsXnJ
entity type: refund
entity id: rfnd_4GIjDFtYPrkzwu
gross: -₹1,707.35
fee: ₹0.00
gst: ₹0.00
net: -₹1,707.35

Settlementsetl_lwiK15tJ8PsXnJ

utr: AXISN26281911508
amount: ₹1,09,683.62
settled at: 2026-10-08
created at: 2026-10-08T09:03:00+05:30
item count: 21
fee total: ₹1,996.41
gst total: ₹359.34

Rule trace

The deterministic rule that fired and what it saw.

{
  "rule": "stage1.refund_deduction_equals_refund",
  "refund_paise": 152566,
  "refund_inr": "₹1,525.66",
  "deducted_paise": 170735,
  "deducted_inr": "₹1,707.35",
  "delta_paise": 18169,
  "delta_inr": "₹181.69"
}

Audit history

Append-only. Actor: system, llm or human.

systeminvestigation2026-11-03 10:31:04 UTC
source=deterministic_fallback · fallback_reason=no_provider · review_policy_applied=false
systemjournal draft2026-11-03 10:31:04 UTC
exception_id=63cbf7a9-8183-42a7-bd6c-eefadf4738a0 · source=deterministic_fallback · fallback_reason=no_provider · total_paise=18169