Missing settlement

Captured payment never settled (open), ₹369.08. Rule stage1.captured_payment_settled_within_window; 1 record(s).

₹369.08Awaiting settlementopen6 Oct 2026payment pay_SjcMHNTZDFo8Z2

Explanation

Generated from the read-only evidence below. It never changes a match or a record.

Deterministic template · LLM not used

A captured payment has not appeared in any settlement after its settlement window

Payment was due to settle by 2026-10-06 (as of 2026-10-31) but no settlement includes it.

Recommended action

Check the payment's settlement status with the gateway (on hold, disputed or missed).

Requires human reviewConfidence 60%· Cites 1 evidence id, all verified to be in the bundle

Evidence records

Read-only source records involved in this exception.

Paymentpay_SjcMHNTZDFo8Z2

order id: order_v8Ln7qmgl4FLtv
amount: ₹378.00
method: card
status: captured
captured at: 2026-10-03T15:50:19+05:30

Rule trace

The deterministic rule that fired and what it saw.

{
  "rule": "stage1.captured_payment_settled_within_window",
  "method": "card",
  "captured_at": "2026-10-03T15:50:19+05:30",
  "due_date": "2026-10-06",
  "as_of": "2026-10-31"
}

Audit history

Append-only. Actor: system, llm or human.

systeminvestigation2026-11-03 10:31:04 UTC
source=deterministic_fallback · fallback_reason=no_provider · review_policy_applied=false
systemjournal draft2026-11-03 10:31:04 UTC
applicable=false · reason=MISSING_SETTLEMENT needs a matching decision, not a journal entry